I called customer service to verify that I have always paid a lower rate. The woman (we'll call her Dee 'cause I can't remember her real name) confirmed that yes, in the past I've only paid $18.
Me: Thanks, Dee. I have to pinch pennies wherever I can, being displaced an all.
Dee: I totally understand, I work and have to pinch them too. Do you want me to re-invoice you for the $18 or pay now?
Me: I can pay now [running upstairs for debit card]. Is the $10 rate still going on?
Dee: You have the lowest rate available.
Me: Oh, well, OK. I saw that rate offered by Redbook but maybe it's expired.
Dee: I've never come across it before.
Me: Yes, I see it all the time when I enter the sweeps on the Redbook site [frantically clicking]. Usually, after I enter it comes up as a special 'thank you' offer... [entering spa sweeps] Yes, here it is. [reading] "Thank you for entering, as a special 'thank you' get either 12 issues of Cosmo for $10, 12 issues of O for $10 or both together for $20.
Dee: I've never seen that rate come through before. Is it O Magazine or O At Home?
Me: It's for O. I can take a screen shot and email you.
Dee: [laughing] No, I trust you. I'll adjust that down to $10.
Me: Great, thanks! I have my card when you're ready.
It never hurts to ask!
